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Dear Ken Cheng: What Would You Say In Your Automated Out-Of-Office Message?

Our resident corporate Agony Uncle, CEO Ken Cheng, tackles business challenges – so you don’t have to

Dear Ken Cheng,


What would you say in your automated Out-of-office message?

– Queenie, Fulham

Ken Cheng:

OOO replies are the most insulting thing to receive.

I don’t have to tell you, but when I receive an OOO automated reply it feels like a literal slap in the face, followed by a punch in the stomach and as I fall to the floor, I’m kicked in the head a few times.

If you are not in your office, I don’t want to know.

I don’t need to know.

As far as I’m concerned, you’re always at your desk unless I see evidence otherwise. I have something called “Extreme Object Permanence” where if I no longer have sight of you, I assume you are forever in the same place: the office.

Any time you say you are not in the office, it triggers me. 

It makes me think about how my father walked out on us when I was young to buy a “packet of cigarettes”.

He did return hours later that day, but I still felt abandoned.

And that’s how I feel if you leave the office while I’m there: abandoned by my father all over again.

You are basically telling me that I’m a sh*t boss, being in the office sucks and you don’t love me.

Well I can’t truly love anyone who sets an OOO reply. If I see an OOO message I immediately fire them on the spot.

To have your business issues addressed or to book Ken Cheng for your event: [email protected]

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